Return & Refund Policy

Fair refunds for high-trust automation

Our goal is to solve performance issues, not hide behind policy language. If you feel the platform didn’t deliver as promised, reach out within the windows below and we’ll make it right.

72-hour onboarding guarantee

Full refund if our team cannot activate your license or fix setup blockers within 72 hours of purchase.

14-day performance review

Request credit if the EA or dashboard fails to execute as described after you follow the risk guide.

Ticket-first process

Every refund begins with a support ticket so we can troubleshoot logs, VPS settings, and broker constraints.

Start every refund or credit request at support@yoforex.net with your license key, broker, and VPS logs. Our billing desk responds within 24 hours.